I found when trying to decide good value for money in buying a printer that it was very hard or impossible to get so much as a sample of the print quality from the large sellers of printers, let alone some educated information about any of their range. The people at Rihac have given good advice-- friendly, cheerful advice that has been very helpful. I have found that their team has done the research as to which printers are good value for money and that they know their stuff! I have been very satisfied with the product and support offered by the Rihac team. Everyone I have spoken to there has been extremely helpful and taken time to explain clearly how things work. The product speaks for itself, it is the first time I have felt free to use my printer freely knowing that I can afford to print whatever I need and am not paying through the nose to do so.