My printer is the latest Cannon MX850

The delivery was less than two days from time of order which is excellent – I chose normal delivery.

The packaging was very professional.

Having the chips pre-fitted was well worth the additional $20.00

The installation was straight forward. (must be able to follow directions – I would say if you feel unsure then find a person (friend with a bit of mechanical ability i.e. is handy – to help )

Excellent manual

I consider the all up cost to be excellent value and I feel the quality is very high.
My experience in installing this system would indicate I will have no problems with it in the future.

I will also stick with Rihac for my ink supplies.

The above comments are in no way trying to “suck-up” to Rihac but I am always willing to give feedback positive and negative so that products can be improved. There has been no negative experiences so far. I am always amazed at how many suppliers really slip up with their orders with parts missing and wrong items. I must say I was really impressed. I will have no hesitation recommending Rihac.